From AI Investment to Value Creation: What Separates the Leaders

Presented by the BMO Institute for Applied Artificial Intelligence & Quantum 

In this episode of Return On Intelligence on Markets Plus, host Kristin Milchanowski, Chief AI and Quantum Officer, BMO Financial Group, sits down with Alan Tannenbaum, CEO of BMO Capital Markets, to explore how organizations can move beyond AI experimentation and translate technology investment into measurable business value. 

The conversation examines what separates organizations creating lasting value from those chasing individual use cases. From prioritizing a small number of high-impact initiatives and embedding AI into critical workflows to strengthening leadership accountability, human oversight and model optionality, Kristin and Alan discuss how organizations can turn intelligence into better decisions, stronger client outcomes and long-term competitive advantage.

Listen to the full conversation:

Markets Plus is live on all major channels, including Apple and Spotify.  

Learn more about Kristin’s book, Return on Intelligence: A Strategic Enterprise Playbook for Scalable AI Agents.