Deirdre Heron is the Managing Director and Chief Human Resources Officer for BMO Capital Markets. In this role, she provides strategic leadership for all human resources programs, processes and tools supporting BMO Capital Markets globally.

Deirdre’s diverse background in human resources spans strategy, performance management, learning and development, program management, transformation, change leadership and operations effectiveness. She is a trusted partner to senior leaders, shaping business and talent strategies, leading organizational change initiatives, driving performance excellence and supporting business growth through mergers and acquisitions.

She began her career in human resources on the trading floor, gaining early experience supporting the Capital Markets businesses and building strong intuitional expertise. Over the course of her BMO career, Deirdre has contributed to numerous enterprise-wide initiatives and partnered with senior leaders on a wide range of strategic and annual projects.

Prior to joining BMO, she worked at RBC for a few years on the retail side where she developed her passion for delivering excellent client and employee experiences.

Deirdre holds an undergraduate degree from the University of Western Ontario and a certificate in Human Resources.